Practice Information

After Hours & Emergency

In an EMERGENCY please phone 000

For URGENT after hours consultations please call Singleton District Hospital on (02) 6571 9222 located on Dangar Road, Singleton

 

Our mission is to provide the highest standard of patient care incorporating a holistic approach toward diagnosis and management of illness. Our practice is committed to promoting wellness and disease prevention to all patients. We do not discriminate in the provision of excellent care and aim to treat all patients with due respect. Raworth Medical  is an Accredited  Medical Practice. Raworth Medical is delighted to announce the practice has been awarded accreditation by Quality Practice Accreditation (QPA).

Patient Feedback

Our Mission Statement

Our goal is to provide a quality, caring service. Therefore if you have any concerns or suggestions please phone, write or email our practice via the contact page. We genuinely wish to hear from you. From time to time this practice invites patients to complete questionnaires on their views of the practice and how it could be improved. These surveys are completely confidential and help us improve our services.

Appointments

Our surgery offers an online booking system via the Health Engine app or alternatively speak to our friendly reception staff, our staff will make every effort to accommodate your preferred time with the Doctor of your choice.  Emergencies and sick children will be seen as high priority.   

 

Please remember when booking your appointment to advise the reception staff if you require extra time with the Doctor.  Some examples might include completing paperwork, procedures or multiple health concerns.  

Home visits

Home visits are for those patients that are house-bound or too ill to attend the surgery.  If you require a home visit please discuss with our reception staff.

Consultation Fees

There will be changes to our Practice fees from Friday 6th September 2019.  Due to running costs of the practice exceeding Medicare increases, the following fees will apply:

Brief Consult $50.00 - Medicare Rebate of $17.50

Standard Consultation $80.00 - Medicare Rebate of $38.20

Long Consultation $140.00 - Medicare Rebate of $73.95

Prolonged Consultation is $192.00 - Medicare Rebate of $108.85

Bulk Billing Provided for

 - Current Pension or Health Care Card Holders (Card must presented at each visit)

- Children 16 years and under

Full payment by cash, eftpos or credit card at the time of consultation is appreciated.

For all other fee information please speak to your Doctor or speak with our Receptionists

Test Results

Results are reviewed by the doctors and acted upon in a timely manner, with your health in mind.  Should your Doctor wish to see you regarding the results of your tests, our receptionists will contact you by sms, phone call or mail  to arrange an appointment with you.

Communication Policy

We try to keep interruptions to patient consults to a minimum.  Our reception staff will advise your Doctor of your telephone call.  Should your GP need to speak with you they will return your call or have the reception staff phone you to make an appointment time.  We do not conduct telephone consults.  Medical advice and information cannot be provided by email, all electronica data is subject to privacy policy principles and no confidential information is to be transmitted without encryption.

Privacy Policy

Suite 7/1 laurel lane, SINGLETON  NSW  2330   ABN: 98 367 123 990

For LIFE threatening emergencies phone 000

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